Skip to content
 Wattway
All posts
Reliability

How we keep the map honest

Live gun status sounds simple. Making it true across six networks and 12,000 plugs is the hard, unglamorous part.

The worst thing an EV app can do is send you to a charger that isn't working. So the number we obsess over isn't downloads or sessions — it's how often the little green dot tells you the truth.

Two sources, one truth

We learn a charger's state two ways. First, direct network feeds — where a network shares live status, we take it. Second, owners on the ground: every check-in, every 'gun 3 is dead' report, every successful session that quietly confirms a plug works.

Neither is perfect alone. Feeds lag or lie. Humans forget to check in. So we treat them as two witnesses and look for agreement.

The honesty score

Every station carries a quiet reliability score — how often its live status matched reality over the last 30 days. It shapes what you see: a flaky charger gets a more skeptical dot, and the planner routes around it before it wastes your afternoon.

94%
Status matches reality
8min
Median report age
12k
Plugs watched live

Why the crowd matters

A feed can't tell you the gun is physically blocked by a diesel SUV, or that the screen's cracked but it still charges. People can. That's why check-ins earn Watt points — keeping the map honest is a favour to the next driver, and we think favours should be rewarded.

“Better a cautious map than a confident, wrong one.”
— Our reliability principle

We're not done. Feeds get better, the crowd gets bigger, and that 94% has a 99 in its future. Every check-in you make nudges it there.

Share
Neha Raghavan
Data, Wattway
Turns messy charger feeds into a map you can trust. Coffee-powered.